
Helpful information on payment, financing, and pet insurance so you can plan ahead for your pet's care.
At Edmonton West Animal Hospital, we know that you want to take the best care of your pet. We have put together helpful information on payment options. We highly encourage you to review this information before you bring your pet in for veterinary services.
Payment is preferred when services are rendered.
Debit Card
Visa
Mastercard
American Express
E-Transfer
Cash
Not accepted: Personal cheques
Payment is preferred when services are rendered. The veterinarian/RVT responsible for your pet will discuss all recommended diagnostics and treatments and will review with you an estimate for your pet's care. This estimate will cover a range because certain elements of your pet's stay may vary, such as the treatment and length of hospitalization.
We may require an initial payment deposit for surgeries and hospitalizations at the time your pet is admitted to the hospital. The remainder of the balance will be due at the time of discharge. In order to focus on our patients' needs, client service, and minimizing costs, we do not extend credit. Thank you in advance for understanding and being prepared.
We accept debit cards, Visa, Master Card, American Express, E-Transfer and cash. We do not accept personal cheques.
All cards must be signed by the owner of the card. In the absence of credit card holder or for payment over the phone using your credit card, credit card holder needs to fill out the Credit Card Payment/Refund Phone Authorization Form.
We provide estimates for all surgeries and hospitalizations. If you have not received an estimate, you are welcome to request one at any time for your expected charges.
When unexpected illness strikes a pet, unexpected expense strikes as well. Edmonton West Animal Hospital understands this and is able to make some special arrangements through partner financing companies. Veterinary financing programs ensure that you don't delay the treatment your pet needs due to cost concerns by offering you a variety of financing terms with convenient monthly payments.
PetCard offers a simple way to finance the treatment or product your pet needs. You can apply at our hospital or online at www.petcard.ca.
Affirm offers another way to pay with transparent, flexible financing. Complete the preapproval process online, then contact the clinic and we will send you the official application via text or email to complete your application.
Our veterinarians strongly recommend that pet owners have insurance for their animals. Pet insurance operates like medical insurance. You pay a monthly premium for your pet, and the insurer covers medical procedures. As with medical insurance, you are responsible for your co-pay at the time services are rendered. It is best to purchase pet insurance when your pets are young.
Insurance plans can be as simple as providing emergency medical or surgical coverage, or as comprehensive as including annual wellness exams and vaccinations, dental prophylaxis and blood work. There are many options available depending on what type of coverage you are looking for.
To learn more, visit:
Call us to discuss estimates, deposits, or financing options before your visit.